Challenge
For EnviroScapes Services, a snow and ice management contractor based in New England, icy parking lots, walkways, and public surfaces are more than just a winter inconvenience; they’re a liability. With commercial clients expecting fast, effective, and environmentally responsible service, the company has always stocked bulk ice melt to prepare for winter storms. However, choosing the lowest-cost product often comes at a price. Inconsistent performance, excessive reapplication, and residue complaints led to higher labor costs and reduced customer satisfaction. As labor became harder to source during snow events, efficiency and effectiveness became top priorities.
The Central Difference Solution
During a seasonal planning meeting, EnviroScapes operations manager sat down with their Central rep to discuss ways to streamline winter services. The conversation quickly turned to ice melt; specifically, how not all bags are created equal. Central’s rep walked through the chemical differences between lower-grade blends and premium formulas, showing how engineered crystals in high-quality ice melt not only work faster but also require less material to get the job done. The rep broke down cost-per-bag, square footage coverage, and how better performance upfront leads to fewer reapplications and ultimately lower labor costs.
Results
Armed with this new understanding, EnviroScapes Services shifted their approach from “cheapest per bag” to “best value per job.” The higher-quality ice melt they now use delivers more consistent melting, even in extreme cold, with less product. That means fewer truck rolls, fewer hours in the field, and better outcomes for clients. With labor hard to come by, especially during overnight storms, reducing the number of crew members needed per site has been a major win. Thanks to their partnership with Central, EnviroScapes now sees ice melt not just as a product, but as a performance tool—and they’re delivering safer sites more efficiently than ever before.
